Frequently Asked Questions

Honest Crab is a premium pasteurized, shell-free blue swimming crab meat brand designed for professional kitchens. It's clean, fresh tasting, and ready to use straight from the pack—no shelling, no waste, no variability.

We use blue swimming crab, selected for its naturally sweet flavor, delicate texture, and premium-grade meat quality preferred by chefs.

Processed within hours after catch, pasteurized to lock in natural sweetness, maintains its clean ocean flavor even after cooking, zero preservatives to keep the flavor true and honest, and cold-chain maintained end-to-end. This gives chefs a fresh, clean-tasting crab that performs consistently across all menus.

100% shell-free → zero prep time. Consistent quality and portioning for large operations. Fresh taste that holds well in both hot and cold dishes. Stable pricing compared to fluctuating fresh crab markets. Lower labor cost and reduced food waste. It's a premium-grade ingredient built for demanding kitchen standards.

Perfect for crabcakes, croquettes, risotto, pasta, ramen, sushi/sandwich fillings, cold appetizers, salad topping, buffet, banquet, and room-service menus. Because it's already clean and fresh-tasting, chefs can integrate it quickly with minimal intervention.

Unopened: Keep refrigerated as instructed on the label. Shelf life generally up to 1 month (varies by batch). Opened: Best consumed within 48 hours. Always keep the product chilled to maintain maximum freshness.

We pasteurize the crab meat in airtight cups, much like how fresh milk is treated. The 4-hour process (2 hours at 89°C, 2 hours at 0°C) eliminates bacteria and slows microbial growth — keeping the meat fresh, safe, and clean tasting.

Freezers can cause freezer burn or dehydration, which ruins the texture. Once thawed, frozen crab often loses its natural juiciness — reducing the premium quality chefs expect.

No. Honest Crab uses no preservatives. Freshness and safety are maintained through strict sourcing, hygienic handling, and pasteurization.

No. Honest Crab by Crabcraze is completely unseasoned so chefs can enjoy the natural sweetness of crab meat and season it their own way.

Carefully picked by trained handlers, checked for shell fragments, pasteurized for safety while preserving natural sweetness, packed in a hygienic, controlled facility, and maintained under continuous cold-chain logistics. This ensures a clean, premium, fresh-tasting product every time.

Honest Crab is available in two professional cup sizes: 227g cup (Net Weight) and 454g cup (Net Weight). Both are chef-friendly, easy to store, and optimized for portion control.

Yes. It is pasteurized and produced under strict food-safety standards. We can provide COA, HACCP documentation, and batch certificates for professional partners.

Contact our B2B sales team via WhatsApp +62 823 3548 2955 or Email. We will assist with quotations, sample packs, and recurring deliveries.

Yes. We deliver to major cities across Indonesia, and selected exports are available depending on volume and compliance.

Quality is our priority. Report the batch code and issue immediately — we will assist with replacement or investigation according to our B2B service policy.